AlumaSTEP Aluminum Boat Trailer Steps

Only problem was that some of the hardware wasn’t what I think it needed to be. The bolts that attach the steps to the winch post were different sizes. 2 were 5 inches and 2 were 4.5. The shorter ones were long enough to go into the nut but not long enough to engage the nylon locking ring. I was also short one nut and one washer. These are minor things and in the end the steps are going to be great.

The product quality is definitely top notch and deserves 5 stars, but the rest of the process was not so great. The ordering went fine, but I was told it would be 2 weeks before it was shipped and it was actually 3.5 weeks. I made several follow up calls and each time was told it would ship in 2 more days. That wasn’t the worst. The company forgot to send some of the installation nuts and bolts, but that’s still wasn’t the worst. Fortunately, they noticed before I did and sent another shipment of the missing hardware, but that delayed my ability to install the ladder by nearly another week. Then the real trouble began! The installation instructions were some of the worst I’ve ever needed to work with. There were 2 sets of instructions with no clarity on which to use. One set was for what appeared to be an older model and did not follow the parts for my model. The set which looked like my model specifically stated they were not for the installation of the ladder I purchased??? Neither set of instructions were complete or matched the actual ladder I purchased. I was fortunately smart enough to figure it out, but it took significantly longer to install than it should have and was incredibly frustrating! The installation instructions score 1 star, at best! The company needs to rework the directions to match the products they sell and make those directions more intuitive and easier to follow. If they figure that piece out, they’ll have several 5 star reviews as the product is truly great quality!

AlumaSTEP Aluminum Boat Trailer Steps

First off dealing with boatefx was extremely easy. This is a great company to deal with who had excellent customer service. Secondly if you’re thinking about getting trailer steps look no further than boatefx. These are built to last , extremely durable, easy to install and look great. I’ve received compliments on the steps over my boat! lol this makes loading and unloading a breeze. My only regret is not getting them sooner. Thanks boatefx

I'm very happy with the quality of the steps. Brilliant idea and execution. Very heavy duty. My only gripe is that on each of the footsteps one of the pre-drilled bolt holes was misaligned on each step. This was easy fix with a large drill bit to widen the hole just a bit to allow the bolt to slide through easily. Other than that, I'm ecstatic about my purchase. There's really nothing quite like this on the market that I could find, and you guys nailed it!