Installed the steps with no difficulty (as there were 2 of us). If I were half my age I might've been able to do it solo like the guy in the YouTube video. I just LOVE the steps, have always wanted them and these are among, if not THE best. Unfortunately, I couldn't use the Booma Step as it's quite a leap from the steps to the tongue. Also, the port to check brake fluid level on my surge brake system would have been blocked. So, great concept! .... but not for me. Customer service assured me I'll receive a full refund once they receive my return. THX